Operations Director

  • Job Reference: 189202/18/LT/EL
  • Date Posted: 12 August 2020
  • Recruiter: Metzger Search & Selection
  • Location: London
  • Salary: £80,000 to £90,000
  • Bonus/Benefits: Executive benefits
  • Sector: Facilities Management
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Operations Director - Facilities Services Sector
Location: National
Salary: £80,000 - £90,000 plus excellent benefits

Our client is a dynamic, ambitious, international facilities services (FM) provider, who is looking for an experienced, progressive and collaborative Operations Director.
Reporting into the Managing Director, the successful candidate will innovate and lead best practice and operational excellence within their portfolio. This exciting opportunity is core to shaping this high growth business. It requires strong leadership and entrepreneurial ability, where client interaction is significant and excellent relationship management is key.
The role and its responsibilities include:
*Proven experience in a senior operational management role, managing a range of service lines through teams across multiple sites and a wide variety of industry sectors
*Collaboration with executive management in the development of performance goals, process improvement and long-term operational plans
*Management of significant budgets with the ability to demonstrate and implement initiatives to measure and improve financial targets
*Involvement in supporting business development activity through commercial input, tender submissions and client presentations
Skills and qualifications include:
*A relevant Business Degree or equivalent
*5+ years senior leadership role in an appropriate field
*Expert knowledge of multiple operational functions and principles including finance, customer service, operations and people management
*Capable of removing barriers and driving innovation throughout the organisation
*Able to use a creative approach to influence at all levels, leading the team to meet demanding targets and deadlines within a modern, fast-paced environment and creating a "can do" culture

The successful candidate will have the following characteristics:
*Entrepreneurial spirit, together with an energy and passion to develop a successful and growing division
*Collaborative in style, capable of inspiring others to work together
*A passion for providing first class customer service
*Strong and motivational leadership skills, with the ability to lead by example and "win hearts and minds"
*Excellent influencing skills at all organisational levels, including the ability to develop credibility quickly
*Excellent commercial, negotiating and networking skills


This role is likely to suit an ambitious person with "headroom" to develop a career in a progressive organisation. We are particularly keen to hear from candidates with experience of leading operations in multi-site service businesses including Facilities Management, Hospitality, Transport and Retail.
If you are a driven, collaborative Operations Director who is interested in joining a dynamic team where you will have real influence, please can you send your CV in WORD format quoting reference 189202/18/LT/EL. Please give details of your current remuneration package and availability. We regret we cannot take telephone enquiries relating to this vacancy, due to the high level of responses expected.